Refund Policy
Refund Policy
Most items are delivered in 14 to 30 days. Our refund policy is as stated "if you have not received your order by 90 days than if you want you may apply for a refund". Just send us an email at lipscombjmark@gmail.com stating you want to apply for a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you have not received your order state so when you email us.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lipscombjmark@gmail.com and send your item to 601 East Texas St, Walters OK 73572, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he or she will find out about your return.
Shipping
To return your product, you should mail your product to 601 East Texas St, Walters OK 73572, United States
NOTE: Always contact us before you mail a product back to Bear Leader. When contacting us about a return, simply relay the reason for the return and we will get back to you in less than 24 hours.
My email address for returns. lipscombjmark@gmail.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You can track your parcel on the following website using your tracking number: http://www.17track.net/en